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Shipping and ReturnsSales Taxes We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within New Zealand. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country. Permission to Return and to Receive Credit We will accept the return of merchandise ONLY IF IN SALEABLE CONDITION and in the original packaging and notification is within 7 days of receipt .We will Issue a Credit to your account or Credit Card in NZ dollars. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer. If your purchase was an ebook, return of the ebook is not required. Damaged or Incorrect Merchandise We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be OUR responsibility. Security The SECURE checkout system ensures your credit card details are encrypted (scrambled), to enable them to pass safely through the internet. We use PayPal to process our credit card transactions. As another security measure, prior to processing your order we may contact you by phone to confirm your address, delivery preferences, and credit card details. |
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Home | Privacy Notice | Conditions of Use | Contact Us | About Us